Lobby Lounge Manager - The Ritz-Carlton, Buckhead - (13000WTK)
When was the last time you were introduced to something you really wanted? Meet The Ritz-Carlton.
Were more than just a five-star luxury lifestyle brand.
Were the place where aspiring minds are supported with admiring faces.
Where talent doesnt wait at the door.
And the opportunity for growth is found all around you.
Visit us at www.
ritzcarlton.
com/careers.
It could be the start of something life-changing.
The Ritz-Carlton, Buckhead, located at 3434 Peachtree Street NE, Atlanta GA, 30326 currently has the following opportunity:
Lobby Lounge Manager:
JOB SUMMARY- Responsible for lobby lounge daily shift operations and supervision of staff.
Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls.
Strives to ensure guest and employee satisfaction while maintaining the operating budget.
Accountable for enforcing all legal obligations professionally and consistently.
Determines training needed to accomplish goals, then implements plan.
Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES Managing Lobby Lounge Operations Implements agreed upon beverage policy and procedures throughout the property.
Manages in compliance with all local, state and Federal beverage and liquor laws.
Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
Monitors adherence to all liquor control policies and procedures.
Attends pre- and post-convention meetings as needed to understand group needs Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
Manages to achieve or exceed budgeted goals.
Ensures compliance with all Bar/Lounge policies, standards and procedures.
Maintains food handling and sanitation standards.
Manages inventories according to budget and business levels.
Establishes par levels for supplies, liquor, beer, wine and equipment and completes requisitions to replenish shortages or additional items needed for anticipated business.
Assists with developing menus and promotions as necessary.
Ensures that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards.
Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas Leading Lobby Lounge Team Trains staff on liquor control policies and procedures.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures employees understand expectations and parameters.
Communicates critical information to the Bar/Lounge staff regarding each event.
Ensuring Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels.
Responds effectively to guest problems and complaints.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Reviews comment cards and guest satisfaction results with employees.
Managing Human Resource Activities Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in the development and implementation of corrective action plans.
www.
ritzcarlton.
com/careers The Ritz-Carlton Hotel Company, LLC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Were more than just a five-star luxury lifestyle brand.
Were the place where aspiring minds are supported with admiring faces.
Where talent doesnt wait at the door.
And the opportunity for growth is found all around you.
Visit us at www.
ritzcarlton.
com/careers.
It could be the start of something life-changing.
The Ritz-Carlton, Buckhead, located at 3434 Peachtree Street NE, Atlanta GA, 30326 currently has the following opportunity:
Lobby Lounge Manager:
JOB SUMMARY- Responsible for lobby lounge daily shift operations and supervision of staff.
Position assists with promoting the lounge, menu planning, maintains standards, assists servers on the floor during peak periods and manages property liquor inventories and controls.
Strives to ensure guest and employee satisfaction while maintaining the operating budget.
Accountable for enforcing all legal obligations professionally and consistently.
Determines training needed to accomplish goals, then implements plan.
Strengthens the food and beverage/culinary team by assisting in other outlets when needed.
Education and Experience High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
CORE WORK ACTIVITIES Managing Lobby Lounge Operations Implements agreed upon beverage policy and procedures throughout the property.
Manages in compliance with all local, state and Federal beverage and liquor laws.
Understands beverage control including days on hand, perpetual inventory, bar pars, portion control, costs controls, beverage potentials, mix of sales analysis for beverage, issue & returns, food standards, and period end inventory.
Monitors adherence to all liquor control policies and procedures.
Attends pre- and post-convention meetings as needed to understand group needs Comprehends budgets, operating statements and payroll progress reports as needed to assist in the financial management of department.
Participates in the management of department's controllable expenses to achieve or exceed budgeted goals.
Manages to achieve or exceed budgeted goals.
Ensures compliance with all Bar/Lounge policies, standards and procedures.
Maintains food handling and sanitation standards.
Manages inventories according to budget and business levels.
Establishes par levels for supplies, liquor, beer, wine and equipment and completes requisitions to replenish shortages or additional items needed for anticipated business.
Assists with developing menus and promotions as necessary.
Ensures that transfer slips and spill sheets are filled out and distributed in accordance with departmental standards.
Monitor and maintain cleanliness and working condition of departmental equipment, supplies and work areas Leading Lobby Lounge Team Trains staff on liquor control policies and procedures.
Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
Ensures employees understand expectations and parameters.
Communicates critical information to the Bar/Lounge staff regarding each event.
Ensuring Exceptional Customer Service Interacts with guests to obtain feedback on product quality and service levels.
Responds effectively to guest problems and complaints.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Reviews comment cards and guest satisfaction results with employees.
Managing Human Resource Activities Supports a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job.
Participates in the development and implementation of corrective action plans.
www.
ritzcarlton.
com/careers The Ritz-Carlton Hotel Company, LLC is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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