IT Application Analyst
Apply Now:
http:
//onlineapply.
co/it-application-analyst Qualifications Monitor 2nd Line application queue to ensure Service Level Agreements (SLAs) are achieved on a daily basis Produce and present Business Unit or Application data for reporting Ability to support and configure Web IIS environments and UI applications Understand the landscape architecture of supported applications Ensure the underlying cause of an issue is resolved Manage service improvements and action plans Raise Business Case / Process for Change for known application issues Deal effectively with difficult and unsatisfied users Requirements B.
A.
/B.
S.
Degree in MIS or Computer Science strongly preferred.
An understanding of or qualification in ITIL would be an advantage.
MCSE certification is desirable Possess an understanding of the standard software and development languages (Magic / OpenBox /.
net / SQL / JRules) Be self motivated with a can do attitude in responding to the challenges presented by supporting the portfolio of applications Possess strong analytical and problem solving skills Knowledge and experience in the financial services sector a plus Strong customer-facing skills with the ability to build and maintain working relationships with customers at all levels Good verbal and written communication skills.
Apply Now:
http:
//onlineapply.
co/it-application-analyst.
Estimated Salary: $20 to $28 per hour based on qualifications.
http:
//onlineapply.
co/it-application-analyst Qualifications Monitor 2nd Line application queue to ensure Service Level Agreements (SLAs) are achieved on a daily basis Produce and present Business Unit or Application data for reporting Ability to support and configure Web IIS environments and UI applications Understand the landscape architecture of supported applications Ensure the underlying cause of an issue is resolved Manage service improvements and action plans Raise Business Case / Process for Change for known application issues Deal effectively with difficult and unsatisfied users Requirements B.
A.
/B.
S.
Degree in MIS or Computer Science strongly preferred.
An understanding of or qualification in ITIL would be an advantage.
MCSE certification is desirable Possess an understanding of the standard software and development languages (Magic / OpenBox /.
net / SQL / JRules) Be self motivated with a can do attitude in responding to the challenges presented by supporting the portfolio of applications Possess strong analytical and problem solving skills Knowledge and experience in the financial services sector a plus Strong customer-facing skills with the ability to build and maintain working relationships with customers at all levels Good verbal and written communication skills.
Apply Now:
http:
//onlineapply.
co/it-application-analyst.
Estimated Salary: $20 to $28 per hour based on qualifications.
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